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Client Information

You have taken a very positive step by deciding to seek counseling. We are happy that you have chosen Inner Reflections Counseling Center to assist you on your journey. 

 

Here you will find the paperwork needed for your initial session, along with other helpful documents for current clients.  You can print off intake paperwork and fill it out in advance, or you will be asked to fill out the paperwork at your first appointment.  Please note, we support family and partners being supportive of their loved one getting help. However, for confidentiality and privacy, thank you for understanding if we are unable to return calls or disclose information for patients 18 years of age or older.

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Telehealth (may also be referred to as electronic) is also an option for services. Many insurances, including Managed Care (Medicaid and/or Medicare), or commercial policies do not cover emergency or crisis telehealth services. Please refer to the member handbook and/or provider handbook for your policy as information may vary. If you are interested in Telehealth services, please download the Telehelath consent form with crisis/safety plan guide:

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Telehealth

 

What to expect on the Initial Session - Update 2024

Most insurance companies require an Assessment at your first session. These are also referred to as MSEs, PTAs or bio/psycho/socials.  This is a requirement we must follow mandated by several insurance companies.  Here at IRCC we understand that you may not be ready to disclose certain information at your first appointment.  Historically, we attempt to balance the insurance requirements, and meet your individual needs, taking in consideration your needs and emotional or cognitive state. We believe there should be no barriers or conditions to receiving behavioral health and/or substance use treatment or support. When benefits are used, how care available and delivered, including treatment modality and access, is determined by the payer. Administrative practices and policies have made this increasingly difficult to do. Please know that we will do our best to support you. 

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When utilizing insurance or benefits, treatment and care is limited to guidelines and insurance practices, where guides and practices may not always be clear or found in member or provider handbooks.  Some insurances and policies, such as medical necessity definitions and/or Managed Care guidelines, may have specific requirements that affect provider ability to balance your wishes and have specific requirements or conditions to access behavioral health and/or substance use treatment if using said insurance/benefits.

  New Client Paperwork
 
Note: the link for paperwork is not live at this time, but will be soon.  We appreciate your patience.
 
Intake 
Consent for Treatment and Rights
Adult Assessment History
Assessment History Minor
Therapy Goals
PCP Release
Safety Plan
Financial Agreement
Citizen Attestation
Dass21Scale
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Self-Pay

 

We recognize that some individuals may not be seeking acute elevation symptom driven therapy  restricted to insurance or State driven definitions of Medical Necessity, or barriers set forth by payer restrictions. For this reason we have developed a program that is truly client-centered.  You develop the goals and destination, and the provider you are paired with will help you with the coordinates along the way. Unlined managed care, this care can be supportive in nature or maintenance of gains made.  We do not bill your insurance for this intervention as insurance requires specific documentation and does restrict modality and interventions whereas this service does not. Payment is due at the date of session. Please see your therapist for more information on the No Surprises Act.

 

Confidentiality, Privacy and Informed Consent

Your confidentiality and privacy is important to us. The law protects the relationship between a client and a therapist, and information cannot be disclosed without written permission unless legally required.

 

Exceptions include, but might not be limited to:

  • Child abuse or dependent adult or elder abuse, that fall under mandatory reporting to report this to the appropriate authorities immediately.
    • Note: if you have knowledge yourself of abuse or neglect and report this to your therapist secondarily, IRCC will encourage you to take the steps to report yourself. If you chose not to, IRCC may report as a secondary party and provide your contact information, as the agency and/or its therapists would not have the necessary details or identifiable information that the appropriate authority may need.
  • If a client is threatening serious bodily harm or death, where intent and means are present, to another person, I must notify the police and inform the intended victim.
  • If a client intends to harm himself or herself, reasonable efforts will be made to enlist cooperation in ensuring their safety. If they do not cooperate, further measures without permission that are provided by law in order to ensure safety will be taken.
  • IRCC does not have hospital admitting privileges nor do we have the authority to get insurance authorization for services that do not fall under our practice including but not limited to: IOP, inpatient, or partial care.  If you care involves a higher level of care you will be directed to the facility or your insurance for admittance and billing questions.

Informed Consent: We need to obtain consent to receive therapy prior to conducting your first session.  This will also cover dual relationships and privacy.

 

For more information please consult the Confidentiality and Privacy Policy below and the Informed Consent, Office Policies and General Information Agreement for Psychotherapy Services or Informed Consent for Psychotherapy.

 

IRCC Privacy Policy

 

Informed Consent, Office Policies and General Information Agreement

 

Other information

Mental Health Advanced Directives - Note, Inner Reflections, it's employees, associates, affiliates, or contracted laborers are not legal experts. We require all legal questions to be directed to those licensed and customary to answer/work with the legal aspects.

 

Voter Registration - Note, Inner Reflections, it's employees, associates, affiliates, or contracted laborers are not experts with voting or voting rights. If you do have questions you are encouraged to contact your local county or government office, or community support agency.

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Note: please contact the agency for the latest forms, rates and consent

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